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Frequently Asked Questions
Is there a sign-up fee?
No - joining our affiliate program is absolutely free.
What is my commission rate?
The standard commission type is 5% pay-per-sale. This means for every purchase made at Wayland Games through your unique referral link, you get a 5% commission.
When do I get paid?
The minimum balance required for payout is £5.00 GBP, and payments are made once per month for the previous month’s commissions.
Can I use my own referral link to buy products for myself?
No - you are not owed commission if you, an affiliate, make a purchase for personal or commercial use.
Can I use content from your site?
Promotional images are provided in the ‘Marketing Materials’ section of your account and by request. You may not republish or duplicate content from other areas of our website or social media without permission.
Why haven’t I been paid? Why is my payment wrong?
Please note - if a customer's purchase was refunded, we retain the right to withhold any payments to you resulting from that individual's purchases. Due to this, we only credit referrals once the products are successfully shipped from our warehouse. This also applies to pre-orders and items on backorder. After having checked our terms and conditions and still believe your payment is incorrect, please do contact us for confirmation of your commissions.
How do I contact a Wayland representative for help?
Please direct all affiliate-based questions to our specific email address, ‘affiliate@waylandgames.co.uk’, or click ‘Contact Us’ at the bottom of this page.
What are the Terms and Conditions?
To be an authorised affiliate of Wayland Games Ltd, you agree to abide by the terms and conditions contained in this agreement. Please read this agreement carefully before registering and using the Wayland Games Ltd service as an affiliate. By signing up for the Wayland Games Ltd affiliate program, you indicate your acceptance of this agreement and its terms and conditions. Terms of use This Agreement contains the complete terms and conditions that apply to an individual's or entity's participation in Wayland Games Ltd's Affiliates Scheme (the "Scheme"). As used in this Agreement, "we" means Wayland Games Ltd., "you" means the applicant, and "services" retail on or offline of products offered by Wayland Games Ltd. Enrolling as an affiliate To begin the enrollment process, you will submit a complete scheme application via our site. We may reject your application if we determine (at our sole discretion) that your site is unsuitable for the Scheme. Linking to our site After you have enrolled as an affiliate, you can provide one or more links from your site to our site. We will provide you with special link formats designed for tracking and reporting all links between your site and our site. You will be solely responsible for properly utilising the link formats. We do not accept any responsibility for the incorrect use of the special links/link formats and therefore, we shall not be accountable for any loss of fees as a result of your errors. Commission Subject to the terms and conditions of this Agreement, you will be paid a commission for each order (completed and dispatched) referred from your site through the Wayland Games Ltd link on your site. If it is later found that the customer's purchase was refunded, we retain the right to withhold any payments to you resulting from that individual's purchases. You are not due a commission if an affiliate has made a purchase for personal or commercial use. The affiliate scheme relies on cookies to track customers. If, for whatever reason, the customer isn't using cookies, or the cookie expires or the customer deletes the cookie, they cannot be tracked and you will not earn a commission for any sales that the customer may make. Our cookies are set to expire after 90 days. If at any time the commissions owed to you become less than the total deductions due to refunds as mentioned above, the difference shall be immediately payable to Wayland Games Ltd. Commission may not be paid to an affiliate if the details we hold for that affiliate are not accurate. It is the affiliate's responsibility to make sure that Wayland Games Ltd is notified of any change in their details, such as email or postal address. We also reserve the right to cancel commission payments if we believe that there have been any fraudulent attempts to use the service. Commission Schedule You will earn an affiliate referral fee of Five percent (5%), which is payable to you at the end of each month, provided that the commission owed is more than GBP £5. Policies and operating procedures Customers purchasing products from Wayland Games Ltd through this scheme will be deemed to be customers of Wayland Games Ltd. Accordingly, all Wayland Games Ltd rules, policies, and operating procedures concerning the services will apply to those customers. We may change our policies and operating procedures at any time. Limited Licence We grant you a non-exclusive, non-transferable, non-sublicensable, revocable right to use our logos and text for which we grant express permission, solely for the purpose of identifying your site as a scheme participant. You agree that you will not engage, participate or otherwise become involved in any activity or course of action that diminishes and/or tarnishes the image and or reputation of Wayland Games Ltd. We may revoke your licence. Your Responsibility You will be solely responsible for the development, operation, and maintenance of your site and for all materials that appear on your site. You will indemnify, defend and hold us harmless from all claims, damages, and expenses (including, without limitation, legal fees) relating to the development, operation, maintenance, and contents of your site as well as any goods or services provided or made available by you. These obligations will survive any termination of this Agreement. You acknowledge and agree that your Website information (name, URL, traffic counts, etc.) may be utilised by Wayland Games Ltd. Possible uses include (but are not limited to) lists of the busiest sites, lists of member sites, etc. The information provided by Wayland Games Ltd to you may be proprietary in nature. You acknowledge that you are not a competitor of Wayland Games Ltd and agree not to share this information with any of our competitors. Any violation of these terms and conditions may cause us to terminate this agreement. Term The term of this Agreement will begin upon our acceptance of your application and will end when terminated by either party. Either you or Wayland Games Ltd may terminate this Agreement at any time, with or without cause, by giving the other party written or emailed notice of termination. You are only eligible to earn referral fees occurring during the term of this Agreement. We may withhold your final payment to ensure that the correct amount is paid. Your site is subject to periodic review. If we determine at any point after acceptance into our scheme that your site is not suitable for the scheme, we may unilaterally end the status of your site as an Affiliate. Modification We may modify any of the terms and conditions contained in this Agreement, at any time and in our sole discretion, by posting a new agreement on our site. Your continued participation now, or within thirty (30) days following the posting notice of any changes in these terms and conditions, will constitute a binding acceptance by you of such rules, changes or modifications. IF ANY MODIFICATION IS UNACCEPTABLE TO YOU, YOUR ONLY RECOURSE IS TO TERMINATE THIS AGREEMENT. Your continued participation in the scheme following our modifications will constitute a binding acceptance of the change. Limitation of Liability We will not be liable for indirect, special or consequential damages (or loss of revenue, profits or data) arising in connection with this agreement or the affiliate scheme, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this agreement and the affiliate scheme will not exceed the total Affiliate Referral Fees paid or payable to you under this agreement. Disclaimers We make no express or implied warranties or representations with respect to the scheme or any products sold through the scheme, including, without limitation, warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage. In addition, we make no representation that the operation of our site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors. Independent Investigation You acknowledge that you have read this agreement, have had an opportunity to consult with your own legal advisors if you so desire, and agree to all the terms and conditions set forth herein. You agree that, in interpreting this agreement, no weight shall be placed upon the fact that this agreement has been drafted by us, and you shall not assert that this agreement is unenforceable or invalid on the grounds that it is a contract of adhesion, that it is unconscionable or any similar theory. You understand that we may at any time, directly or indirectly, solicit customer referrals on terms that may differ from those contained in this agreement or operate websites that are similar to or compete with your website. You have independently evaluated the desirability of participating in the scheme and are not relying on any representation, guarantee or statement other than as set forth in this agreement. Miscellaneous This Agreement will be governed by English law, without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in the courts of England and Wales, and you irrevocably consent to the jurisdiction of such courts. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and enforceable against the parties and their respective successors and assigns. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.